Using E-bank authorisation tools
Using the E-bank for the first time
When using the E-bank for the first time, you will need the following:
- User code. It is mentioned in E-bank’s agreement. One copy of agreement Bank issues you after it is mutually signed.
- The envelope with your password. The envelope will contain your first password, which will be made up of a combination of letters and numbers. Once you enter it, you’ll be asked to replace it with another password that is acceptable to you. You’ll use that new password each time that you visit the E-bank.
- An authorisation tool – a code calculator. You’ll need it to confirm transactions at the E-bank.
Using E-bank service hereinafter, you will be asked to enter user code, password, which you changed using E-bank for the first time and code from authorisation tool – code calculator.
Using your code calculator
- The code calculator is used to confirm transactions in the E-bank system. It can be used to authorise transactions with a total sum of as much as LVL 70,000 a day. If necessary, that sum can be increased.
Using E-banking services for the first time
- Switch on the code calculator (the button with the triangle symbol on it).
- Enter a PIN code of four digits that you have thought up yourself.
- Re-enter the same PIN code to confirm it.
- Start using your E-banking system.
Everyday use
- Switch on the code calculator.
- Enter your PIN code.
- To confirm a transaction, enter the six-digit combination that is shown by the E-bank into the calculator. Then enter the six-digit combination that is shown on the calculator into the E-bank.
To change the PIN code on your code calculator
- Turn on the code calculator.
- Enter your existing PIN code.
- Press the button with the triangle symbol and hold it down until the text ‘new PIN’ appears on the screen.
- Enter the new PIN code.
- Re-enter the new PIN code to confirm it.
- The PIN code has been changed.
The authorisation tool will be blocked if
- The wrong PIN code is entered into the code calculator three times.
- The wrong code from the code calculator is entered into the E-bank three times.
The authorisation tool can be unblocked at your nearest Danske Banka Customer Service Centre or by calling 67 959 599.
Should you lose your code calculator, please inform the bank immediately on 67 959 599 (weekdays from 8:30 AM to 7:00 PM).